Monitoring & Maintenance
Meaningful alerts, predictable maintenance.
We define sensible thresholds, set up monitoring and alerting, and maintain patch windows with test and rollback plans.
Value
Meaningful alerts, predictable maintenance.
Signal over noise
Alert profiles by criticality, escalation logic, and ownership.
Planned maintenance
Patch windows, testing, and fallback agreed in advance.
Traceable changes
Every change linked to a ticket with testing and documentation.
Typical Deliverables
Concrete implementation items we deliver end to end.
Typical services
- Monitoring for servers, network, backup, and M365
- Alerting with escalation stages and on-call by agreement
- Patch management including testing and reporting
- Hardware checks (temperature, load, lifecycle)
- Change and maintenance logs
Process
Delivery in 4 steps
- 1 Kickoff with assessment, risk check, and target architecture.
- 2 Architecture, security concept, and roadmap with timelines and dependencies.
- 3 Implementation, testing, pilot, and documented handover.
- 4 Go-live, monitoring setup, responsibilities, and maintenance schedule.
Every project includes documentation: network plans, configurations, contacts, backup and emergency procedures.
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Turnkey IT for practices, medical centers, and healthcare organizations.
Turnkey practice IT, infrastructure, security, and modern workplace from one team.
About
Technical ownership with clear decisions.
Profile, working style, and quality principles of KKS PRO.
Profile & Background
Technical focus with healthcare experience.
Profile and background of KKS PRO.
How We Work
Structured, documented, reachable.
Transparent working style with clear responsibilities.
Values & Quality
Security, clarity, accountability.
Values and quality principles of KKS PRO.
Location Hamburg
On site in Hamburg—fast and reachable.
Hamburg location with regional presence.
FAQs
Which tools do you use?
Established monitoring stacks tailored to your environment.
How often do you patch?
Based on agreed rhythm and criticality—with testing and fallback.
Do we get reports?
Yes, monthly reports on alerts, patches, outages, and recommendations.
Next step
Set up monitoring & maintenance across Hamburg and Northern Germany with clear SLAs and a documented setup.