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VoIP & Telephony

Telephony that fits your workflows.

We design VoIP setups with call flows, devices, network integration, and prioritization to keep you reachable.

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KKS PRO

Hochallee 11

20149 Hamburg

+49 40 716 28950 · info@kkspro.de

Value

Telephony that fits your workflows.

Reliable reachability

Call flows, queues, and escalations that fit your operation.

Stable quality

QoS, segmentation, and devices aligned to the network.

Documented flows

Roles, call lists, and changes are traceable.

Typical Deliverables

Concrete implementation items we deliver end to end.

Typical services

  • Call flows and escalation logic
  • Device and softphone setup
  • Network integration with QoS
  • Voicemail and scheduling
  • Documentation and operations concepts

Process

Delivery in 4 steps

  1. 1 Kickoff with assessment, risk check, and target architecture.
  2. 2 Architecture, security concept, and roadmap with timelines and dependencies.
  3. 3 Implementation, testing, pilot, and documented handover.
  4. 4 Go-live, monitoring setup, responsibilities, and maintenance schedule.

Every project includes documentation: network plans, configurations, contacts, backup and emergency procedures.

Related content

Additional pages that fit this topic.

FAQs

Can you migrate existing PBXs?

Yes, with testing, parallel run, and rollback options.

How do you ensure call quality?

QoS, segmentation, and monitoring.

Do you supply devices and headsets?

Yes, including procurement and setup.

Next step

Deploy VoIP & telephony across Hamburg and Northern Germany with clear SLAs and a documented setup.